1. Information we collect
2. Internet technology
3. Information we disclose
4. Confidentiality and security
5. Personal choice
6. Accuracy of Information
7. External web sites
8. Changes
9. Contact us

Western Union collects Information about you from a variety of sources including those listed below. You consent to the collection, transfer and storage of this Information by computers, electronic transfers or other storage devices, including that we may transfer and retention of your data outside of the country where you may have accessed this Website.

• We collect Information you supply when you submit Information on applications or other forms to Western Union, Authorized Service Providers and Participating Agents or when you otherwise submit Information to us, our Affiliates or others;
• We collect Information about your transactions with us, our Affiliates or others;
• We track how many times you visit our page or the offers of our advertising partners
• We may collect Information about you from a variety of third party sources such as our business clients, government agencies and consumer reporting agencies and other suppliers of information;
• We collect Information about the domain and host from which you access the Internet; your computer's Internet address; the browser and operating system software you use; the date and time you access our Web site and the Internet address of the site from which you linked to our Web site when you visit us; and
• We collect Information on your online activity as described in the paragraph below titled "INTERNET TECHNOLOGY."

We use internet technologies like cookies and Web beacons for a variety of purposes, including, but not limited to, those identified below.

• To assist us in providing services to you
• To allow you to change web pages during your visit without having to re-enter your password
• To store your preferences and other information and to track activity on our website
• To better understand the effectiveness of our promotional campaigns
• To determine whether you came to our site from a banner ad or an affiliate website
• To deliver Information specific to your interests on additional web sites; and
• To determine whether you've acted on our promotional messages

A "cookie" is a text file placed on your computer's hard drive by a Web site. Your Web browser uses it to guide you to sites based on your interest. "Web beacons" are transparent electronic images placed in the Web code that collect non-personal data while visiting a Web site. Cookies and Web beacons can usually be disabled by changing your browser preferences. This will limit the performance of Western Union's Web site. Your browser usually has documentation on how to disable cookies and Web beacons.

By participating in the Programme, you agreed that we may disclose the Information we collect in the paragraphs titled, "INFORMATION WE COLLECT" and "INTERNET TECHNOLOGY" to our Affiliates, to Authorized Service Providers and Participating Agents as described below.

• Disclosure of Information maybe within the country or outside of country where the data was collected to register, effect, administer and complete transactions including:
  • - Programme adminstration for fulfillment of your rewards, benefits, or marketing promotions;
  • - As permitted or required by law; and
  • - Legal, regulatory, security, government and processing organizations applicable to Western Union, Authorized Service Providers and Partic pating Agents.
  • - To append to your consumer record to improve the accuracy of your information.
• Disclosure of your telephone or mobile telephone number and/or email address you provided to authorized third parties to contact you from time to time by telephone, e-mail or text messaging with news, offers, services and promotions associated with the Western Union Gold Card Programme.
  • - You understand and agree that any charges imposed by the provider of such services are your sole responsibility. You can withdraw your consent at anytime by using the information provided in the "contact us" section below.

We endeavor to maintain physical, electrical and procedural safeguards that comply with applicable government regulations to guard your Information. We also endeavor to restrict Information access to our employees, agents and representatives that need to know it. Despite our efforts, and as you probably know, third parties may unlawfully intercept or access transmissions sent to us or may wrongly instruct you to disclose Information to them while posing as Western Union.

Your consent and personal choice can be submitted or altered at anytime via the "Member Information" page or you can contact us using the information provided in the "Contact Us" section below.

Some disclosures are not subject to your consent. These include, among others, disclosures necessary to effect, administer or enforce a transaction you request; disclosures to our authorized service providers (including Western Union Agents); disclosures: i) as permitted or required by law; ii) for public safety; iii) to prevent fraud; or iv) in connection with other illegal activities.

Western Union maintains your choice and transaction history based on our record retention schedules. If you do not perform another transaction within the retention time period, your Information, as well as your choice will be removed.

Consumers can exercise their rights of access, correction, cancellation and objection, to do so you can contact us using the information provided in the "Contact Us" section below. To protect your privacy, we also will take reasonable steps to verify your identity before making corrections. We reserve the right to independently verify claims made, where permitted by law; we reserve the right to assess a service charge for providing you any information in connection with your request.

Western Union's Web site may be linked to or from third party Web sites. Western Union is not responsible for the content or privacy practices employed by Web sites that are linked to or from our Web site.

Western Union reserves the right to modify this Privacy Statement. Updated Privacy Statements will be posted at this Web site when amendments occur. We urge you to review this Privacy Statement when you visit to obtain the most current statement. You may change your choices at any time.

To provide your personal choice or to change account information go to your Member Information page by clicking here. If you have questions about our privacy practices or Information we maintain about you contact us by clicking here.

We also accept questions by regular mail and by telephone at the locations identified below: